Out of interest has it always been a 24hr thing or are subscriber numbers just not particularly high? This is for the Rob / Matt interview.
Nearly all of our stuff that features the chairman becomes free to access after an initial period of exclusivity for subscribers.
Ah that makes sense!
Can you help @bluntphil? For some while now, I have gone to the club/ground and been reporting the issue of safari not expanding to full screen size on both mine and the current encumbent to the title of "Mrs Ewanhoosaami". It will expand to full size on every other application on Safari, such as TNT sports etc, so it can't be an issue with Apple/Safari. I keep getting told that "it's in hand" and that you/Mat Cecil have been alerted, but as yet nothing appears to have been rectified? Please could you look into it and let us Safari users know. Thanks
@EwanHoosaami I've been getting that issue too for the past few weeks. Very frustrating.
It's not just an Apple/Safari issue. My laptop is Windows with Edge browser, and this also doesn't allow expansion to full screen, for example the interview with Matt and Rob C which is now available without subscription.
We manage, by switching to Google Chrome but her indoors seriously doesn't like using external apps. Soon as the game is over, she reverts back to Safari. I have to respect her decision as she is the one with the degree in computer something, but I really don't know what. 🤷♂️
Anyone know who to contact to organise refunds? The last few games I've been billed twice for the match stream.
Probably just drop an email to [email protected], or even straight to [email protected].
He's always pretty good at sorting stuff for people.
I've had this happen last season (twice) and this season. Sue Ports-Croptum sorted it out on all occasions, at [email protected]
Each time I asked why it happened, no response to that.